Terms of Use

1. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the unique account created for you to access our Service or parts of our Service.
• "Content" refers to text, images, photos, audio, video, graphics, and all other forms of data or communication posted, uploaded, linked to, or otherwise made available through the Service.
• "Device" means any device that can access the Service, including but not limited to computers, smartphones, or tablets.
• "Personal Data" means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
• "Service" refers to theGlow platform, including all websites, applications, APIs, features, tools, and services operated by us.
• "Subscription" means a recurring paid access plan that provides enhanced features, functionality, or usage limits.
• "User Content" means any Content that users upload, submit, store, send, or receive through the Service.

2. Eligibility & Account Registration

2.1 Age Requirements

You must be at least thirteen (13) years of age to use the Service. In certain jurisdictions, the minimum age may be higher; you must meet the minimum age requirement in your jurisdiction. If you are under eighteen (18) years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. We reserve the right to request proof of age at any time.

2.2 Account Creation

To access certain features of the Service, you must create an Account. When registering, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete. Registration requirements may vary based on your geographic location and applicable regulations.

2.3 Eligibility Restrictions

You may not use the Service if: (a) you have been previously banned or removed from the Service; (b) you are prohibited from receiving the Service under applicable laws; (c) you are located in, or are a resident of, a country subject to comprehensive U.S. economic sanctions; or (d) you are on any applicable government restricted party list.

3. User Accounts & Security

3.1 Account Security

You are responsible for maintaining the confidentiality of your Account credentials, including your password and any other authentication methods. You agree to: (a) create a strong, unique password; (b) not share your credentials with any third party; (c) enable two-factor authentication when available; and (d) immediately notify us of any unauthorized access to or use of your Account.

3.2 Account Responsibility

You are solely responsible for all activities that occur under your Account, whether or not you authorized such activities. We are not liable for any loss or damage arising from your failure to comply with the above requirements or from any unauthorized use of your Account.

3.3 Account Accuracy

You must provide accurate and complete information when creating your Account and promptly update your information if it changes. We reserve the right to suspend or terminate Accounts that contain inaccurate, false, or outdated information.

3.4 One Account Per User

Each user may maintain only one active Account unless explicitly authorized otherwise. Creating multiple Accounts to circumvent restrictions, limitations, or bans is prohibited and may result in immediate termination of all associated Accounts.

4. Subscriptions, Payments & Billing

4.1 Subscription Plans

Glow offers various subscription plans that provide access to premium features and enhanced functionality. The specific features, pricing, and terms of each plan are displayed at the time of purchase and may be updated from time to time. By subscribing to a paid plan, you agree to pay the applicable fees as described at checkout.

4.2 Billing Cycle & Auto-Renewal

Subscriptions are billed in advance on a recurring basis (monthly, annually, or as otherwise specified). Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your designated payment method for all recurring fees until you cancel your subscription.

4.3 Payment Methods

We accept various payment methods, including major credit cards, debit cards, and other payment methods as indicated at checkout. You represent and warrant that you are authorized to use the payment method you provide and that all payment information is accurate and complete.

4.4 Taxes

All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all taxes associated with your subscription, including sales tax, VAT, GST, or other similar taxes based on your location. We will collect and remit taxes where legally required.

4.5 Price Changes

We reserve the right to modify subscription prices at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle following notice of the change. We will provide at least thirty (30) days' notice before any price increase takes effect, giving you the opportunity to cancel before the new price applies.

4.6 Cancellation

You may cancel your subscription at any time through your Account settings. Cancellation will take effect at the end of the current billing period. You will retain access to premium features until the end of your paid period. No partial refunds will be provided for the remaining portion of any billing period.

4.7 Refunds

Except as required by applicable law or as explicitly stated in these Terms, all fees are non-refundable. If you believe you are entitled to a refund due to a billing error or technical issue, please contact us within thirty (30) days of the charge at support@yourglowapp.com.

4.8 Failed Payments

If a payment fails, we will attempt to process the charge again and may update your payment information using information provided by our payment processors. If payment cannot be successfully processed after multiple attempts, we may suspend or terminate your access to premium features until payment is received.

5. Free Trials & Promotional Offers

5.1 Free Trial Terms

We may offer free trials of premium features at our discretion. Free trials are limited to new users who have not previously subscribed to a paid plan. We reserve the right to determine your eligibility for a free trial and to modify or terminate free trial offers at any time.

5.2 Conversion to Paid Subscription

Unless you cancel before the end of the free trial period, your free trial will automatically convert to a paid subscription, and your payment method will be charged at the then-current subscription rate. You are responsible for canceling before the trial ends if you do not wish to be charged.

5.3 Promotional Offers

From time to time, we may offer promotional pricing, discounts, or special offers. Such offers are subject to specific terms and conditions that will be provided at the time of the offer. Promotional pricing is temporary and will revert to standard pricing after the promotional period ends.

6. Acceptable Use Policy

6.1 General Conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service in any way that violates any applicable federal, state, local, or international law or regulation.

6.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Uploading, posting, or transmitting any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Uploading Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party
• Uploading Content that contains child sexual abuse material (CSAM) or exploits minors in any way
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity
• Using the Service to send unsolicited commercial communications (spam)
• Attempting to gain unauthorized access to the Service, other user accounts, or computer systems or networks connected to the Service
• Interfering with or disrupting the Service or servers or networks connected to the Service
• Using any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission
• Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the Service
• Circumventing, disabling, or otherwise interfering with security-related features of the Service
• Using the Service to develop a competing product or service
• Reselling, sublicensing, or otherwise commercially exploiting the Service without authorization
• Using the Service for any illegal purpose or in violation of any local, state, national, or international law

6.3 Content Standards

All User Content must comply with our Content standards. We reserve the right, but have no obligation, to review, monitor, or remove User Content at our sole discretion for any reason or for no reason, including Content that we believe violates these Terms or our policies.

6.4 Enforcement

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing the offending Content, suspending or terminating the Account of such violators, and reporting them to law enforcement authorities.

7. User Content & Licenses

7.1 Ownership of User Content

You retain all ownership rights in and to the User Content you upload, submit, or otherwise make available through the Service. Glow does not claim ownership of your User Content.

7.2 License Grant to Glow

By uploading, submitting, or otherwise making User Content available through the Service, you grant Glow a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content solely in connection with operating, providing, improving, and promoting the Service. This license includes the right to use your User Content for machine learning and service improvement purposes, subject to our Privacy Policy.

7.3 License Limitations

The license granted above is limited to the purposes stated. We will not sell your User Content to third parties or use it for purposes unrelated to the Service without your additional consent. When you delete User Content, we will remove it from our active systems, though it may persist in backups for a limited period as described in our Privacy Policy.

7.4 Representations and Warranties

You represent and warrant that: (a) you own your User Content or have the necessary rights to grant the license above; (b) the uploading, processing, and use of your User Content does not violate any third party's rights, including intellectual property rights and privacy rights; and (c) your User Content complies with these Terms and all applicable laws.

7.5 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback in any manner we see fit, without obligation to you.

8. Intellectual Property Rights

8.1 Glow Intellectual Property

The Service, including all software, algorithms, designs, user interfaces, text, graphics, images, logos, trademarks, service marks, and other content and materials (excluding User Content), are owned by or licensed to Glow and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8.2 Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use. This license does not include any right to: (a) modify or make derivative works based on the Service; (b) reverse engineer, decompile, or disassemble the Service; (c) use any data mining, robots, or similar data gathering methods; or (d) download any portion of the Service except as expressly authorized.

8.3 Trademarks

The Glow name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Glow or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

8.4 Copyright Complaints (DMCA)

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent with a notice containing the information required by the Digital Millennium Copyright Act (DMCA). Please send notices to support@yourglowapp.com.

9. Privacy & Data Protection

9.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, and share your personal information. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

9.2 Data Processing

By uploading Content to the Service, you acknowledge and agree that such Content may be processed using automated systems, including artificial intelligence and machine learning technologies, for the purpose of providing the Service. Such processing may include analyzing, enhancing, modifying, and generating derivative works of your Content.

9.3 Data Retention

We retain your User Content for as long as your Account is active or as needed to provide you with the Service. When you delete your Account or specific User Content, we will delete or anonymize such data within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

9.4 International Data Transfers

Your information, including Personal Data, may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to such transfers as described in our Privacy Policy.

10. Third-Party Services & Integrations

10.1 Third-Party Integrations

The Service may integrate with or provide access to third-party services, including but not limited to photo storage providers (such as Apple Photos, Google Photos, and Snapchat), social media platforms, and payment processors. Your use of such third-party services is subject to their respective terms of service and privacy policies.

10.2 Third-Party Content

The Service may display, include, or make available content, data, information, applications, or materials from third parties ("Third-Party Content") or provide links to certain third-party websites. We do not control, endorse, or assume responsibility for any Third-Party Content.

10.3 No Responsibility for Third Parties

We are not responsible or liable for: (a) the availability or accuracy of Third-Party Content; (b) the content, products, or services available from third parties; (c) any damage or loss caused by your use of or reliance on Third-Party Content; or (d) the privacy practices or terms of service of third-party services.

11. Service Availability & Modifications

11.1 Service Availability

We strive to maintain high availability of the Service but do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. The Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications.

11.2 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof), temporarily or permanently, at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

11.3 Maintenance

We may perform scheduled and unscheduled maintenance that may result in Service interruptions. We will make reasonable efforts to provide advance notice of scheduled maintenance when possible.

12. Disclaimers & Warranties

Without limiting the foregoing, we do not warrant that: (a) the Service will meet your requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from using the Service will be accurate or reliable; (d) any errors in the Service will be corrected; or (e) the Service is free of viruses or other harmful components.

Any content downloaded or otherwise obtained through the Service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your Device or loss of data that results from the download of any such content.

13. Limitation of Liability

13.1 Maximum Liability

Our total cumulative liability to you for all claims arising out of or related to these Terms or the Service, regardless of the form of action, shall not exceed the greater of: (a) the total amount paid by you to Glow during the twelve (12) months immediately preceding the event giving rise to the claim; or (b) one hundred dollars ($100).

13.2 Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

13.3 Essential Purpose

The limitations of liability set forth above are fundamental elements of the basis of the bargain between Glow and you. Glow would not be able to provide the Service to you without such limitations.

14. Indemnification

You agree to indemnify, defend, and hold harmless Glow and its affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your User Content
• Your use of the Service
• Your violation of any third-party rights, including intellectual property rights and privacy rights
• Your violation of any applicable laws, rules, or regulations
• Any claim that your User Content caused damage to a third party

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

15. Dispute Resolution & Arbitration

15.1 Informal Resolution

Before initiating any legal proceeding, you agree to first contact us at support@yourglowapp.com to attempt to resolve any dispute informally. We will attempt to resolve the dispute through informal negotiation within sixty (60) days of receiving your notice.

15.2 Binding Arbitration

If we cannot resolve a dispute through informal negotiation, you and Glow agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration, rather than in court, except that either party may bring claims in small claims court if qualified.

15.3 Arbitration Procedures

The arbitration will be conducted by a single arbitrator under the rules of the American Arbitration Association (AAA) Consumer Arbitration Rules then in effect. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.4 Class Action Waiver

15.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

16. Termination

16.1 Termination by You

You may terminate your Account and these Terms at any time by deleting your Account through the Service or by contacting us at support@yourglowapp.com. Upon termination, your right to access and use the Service will immediately cease.

16.2 Termination by Glow

We may suspend or terminate your Account and access to the Service at any time, without prior notice or liability, for any reason, including if we believe that you have violated these Terms. We may also terminate or suspend your Account for prolonged inactivity.

16.3 Effect of Termination

Upon termination: (a) your license to use the Service will immediately terminate; (b) you must cease all use of the Service; (c) you will not be entitled to any refund of fees paid; (d) we may delete your User Content and Account data, subject to applicable law and our Privacy Policy; and (e) all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16.4 Data Export

Before terminating your Account, you should export any User Content you wish to retain. After termination, we are under no obligation to maintain or provide you with copies of your User Content.

17. Governing Law & Jurisdiction

17.1 Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

17.2 Jurisdiction

Subject to the arbitration provisions above, any legal action or proceeding relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.

17.3 International Users

The Service is controlled and operated from the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Glow concerning the Service and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent.

18.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms at any time without notice or consent. These Terms will be binding upon and inure to the benefit of the parties, their successors, and permitted assigns.

18.5 No Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Glow.

18.6 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18.7 Notices

We may provide notices to you through the Service, via email to the address associated with your Account, or by other means. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

18.8 Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Service, updating the "Last Updated" date, and, for material changes, sending you an email or in-app notification. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes.

18.9 Electronic Records

You consent to receive communications from us electronically. We may communicate with you by email or by posting notices on the Service. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Service, please contact us:

We aim to respond to all inquiries within five (5) business days.