Cookie Policy
This policy explains how Glow uses cookies and similar tracking technologies.
Cookie Summary
Glow uses cookies and similar technologies to provide, protect, and improve our Service. This policy explains what these technologies are, why we use them, and your choices regarding their use.
Essential
Required for basic functionality
Functional
Remember your preferences
Analytics
Help us improve the Service
Marketing
Personalize advertisements
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
Cookies can be "first-party" (set by us) or "third-party" (set by other companies whose services we use). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).
In addition to cookies, we may use similar technologies such as pixels, web beacons, local storage, and device identifiers. For simplicity, we refer to all these technologies collectively as "cookies" in this policy.
2. How We Use Cookies
We use cookies for several purposes:
- Authentication: To recognize you when you sign in and keep you logged in as you navigate the Service
- Security: To protect your account and detect suspicious or fraudulent activity
- Preferences: To remember your settings, language preferences, and other customizations
- Analytics: To understand how visitors use our Service so we can improve it
- Performance: To ensure the Service loads quickly and performs optimally
- Advertising: To deliver relevant advertisements and measure their effectiveness
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Service to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms. Without these cookies, certain features of the Service would not work.
Can be disabled: No — these are required for the Service to function
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customizations. They may be set by us or by third-party providers whose services we have added to our pages.
Can be disabled: Yes — but some features may not work as expected
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. They help us improve the Service by understanding which pages are most popular, how visitors move around the site, and where errors occur.
Can be disabled: Yes — this won't affect your use of the Service
3.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.
Can be disabled: Yes — you may still see ads, but they won't be personalized
4. Specific Cookies We Use
Below is a detailed list of the cookies we use on our Service:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| session_id | Essential | Session | Maintains your login session |
| csrf_token | Essential | Session | Prevents cross-site request forgery attacks |
| auth_token | Essential | 30 days | Remembers your authentication state |
| cookie_consent | Essential | 1 year | Stores your cookie preferences |
| preferences | Functional | 1 year | Stores your UI preferences and settings |
| locale | Functional | 1 year | Remembers your language preference |
| _ga | Analytics | 2 years | Google Analytics - distinguishes users |
| _gid | Analytics | 24 hours | Google Analytics - distinguishes users |
| _gat | Analytics | 1 minute | Google Analytics - throttles request rate |
| _fbp | Marketing | 3 months | Facebook Pixel - tracks ad conversions |
Note: This list may be updated as we add or remove cookies. Please check back periodically.
5. Third-Party Cookies
Some cookies on our Service are set by third parties. These third parties provide services such as analytics, advertising, and social media integration. We do not control these cookies and recommend reviewing the privacy policies of these third parties:
- Google Analytics: Web analytics service. Privacy Policy
- Google Ads: Advertising platform. Privacy Policy
- Meta (Facebook) Pixel: Advertising and analytics. Privacy Policy
- Stripe: Payment processing. Privacy Policy
- Intercom: Customer support chat. Privacy Policy
6. Cookie Duration
Cookies have different lifespans depending on their purpose:
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They are used for things like keeping you logged in during your visit.
- Persistent Cookies: These cookies remain on your device for a set period (from days to years) or until you manually delete them. They are used for things like remembering your preferences between visits.
The specific duration of each cookie is listed in the table in Section 4 above.
7. Managing Your Cookie Preferences
You have several options for managing cookies:
7.1 Our Cookie Consent Tool
When you first visit our Service, you will see a cookie banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
7.2 Account Settings
If you have an account, you can manage certain privacy and tracking preferences in your account settings under the Privacy section.
7.3 Opt-Out Links
You can opt out of specific third-party tracking:
8. Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
- Chrome: Manage cookies in Chrome
- Firefox: Manage cookies in Firefox
- Safari: Manage cookies in Safari
- Edge: Manage cookies in Edge
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
9. Impact of Disabling Cookies
If you choose to disable cookies, please be aware that:
- You may not be able to access certain features of the Service
- You may need to log in every time you visit
- Your preferences and settings may not be saved
- Some pages may not display correctly
- You may still see advertisements, but they won't be tailored to your interests
Essential cookies cannot be disabled as they are necessary for the Service to function. If you block all cookies including essential ones, you may not be able to use the Service at all.
10. Local Storage & Similar Technologies
In addition to cookies, we may use other technologies to store information on your device:
10.1 Local Storage
HTML5 local storage allows us to store larger amounts of data on your device than traditional cookies. We use local storage to cache certain data for faster loading and to store your editing history for undo/redo functionality.
10.2 Web Beacons (Pixels)
Web beacons are tiny transparent images embedded in web pages or emails. We use them to track whether you've opened an email or visited a page, and to measure the effectiveness of our communications.
10.3 Software Development Kits (SDKs)
In our mobile apps, we use SDKs from third parties that may collect information similar to cookies. These are used for analytics, crash reporting, and advertising purposes.
11. Mobile App Tracking
Our mobile applications may use device identifiers (such as IDFA on iOS or Advertising ID on Android) for similar purposes as cookies on our website.
You can limit ad tracking on your mobile device:
- iOS: Go to Settings → Privacy & Security → Tracking → Toggle off "Allow Apps to Request to Track"
- Android: Go to Settings → Privacy → Ads → Select "Delete advertising ID"
12. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we may provide additional notice through a banner on our website
- We encourage you to review this policy periodically
Your continued use of the Service after any changes constitutes your acceptance of the updated Cookie Policy.
13. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Privacy Inquiries: privacy@www.yourglowapp.com
General Support: support@yourglowapp.com